Worked there, treated employees like puppets. Never helped a person very condescending and arrogant man. Would never call back customer especially if they were upset about a vehicle. Honestly the worst Management I ever dealt with.

Awful, pathetic, substandard dealership! Don't EVER buy a vehicle from this place. Sales person was good but they don't stand behind the garbage that they sell. Been fighting for 6+ months with the xxx that we were sold. Brand-new Blazer EV SS, just sitting. They don't call you back and did absolutely nothing to try to fix the problem. Don't EVER buy GM junk! And don't ever use this dealership for anything whatsoever! Please check out all the videos of the defective pile of junk I was sold and share it with as many people as you can. They also own Wood City in Cloquet, MN so STAY AWAY from there as well! This place is a joke! Their GM is a pathetic joke! They owe me $5800 in cancelled service contracts, then they are trying to screw me over and shortchange me by $600 now and they continually play games. I will have to take legal action as a result. GM is a garbage company and the dealerships refuse to service it and the entire company is nothing but a joke! Don't buy any of their JUNK! I WILL be taking legal action against GM for all the pain and suffering they put me through as well. GM JUNK GM JOKE!

bought a 2016 Chevy duramax 3500 for $30,000.00 1 month ago and has had everything that could go wrong with this truck has went wrong. Now it needs head gasket and a rear end and they have turned me away for service after telling me what’s weomg with. Now head gaskets will cost $5,000.00-$8,000.00 Rear, another $5000.00 These people are thief’s, they should have never had this truck on the lot with all these problems. My truck was with them for a week and half with them figuring it out and then they turned me away for threatening a lawyer. Wolves in sheep’s clothing. I’m 29 and self employed now I have to pay for this so I can sell it. STEER CLEAR OF THIS DEALERSHIP.

Horrible told many lies. Had to re title and plate a brand new car at my own expense as they did it wrong a d refused to kake it right and we won't talk about a promised signed purchase agreement means nothing the one sent to your bank will not match the price you pay told make it right they did not

Broke my lug nut stud and made me pay 200 dollars. Customer stated maybe the mechanic was over zealous with the power tool. GM Brian S stated that they don't use power tools when removing lug nuts. What a joke.

I went to the dealership and they were very helpful and Logan Murphy was so helpful. I really enjoyed his help he was really nice. He did a very excellent job. I would recommend him to anyone that is looking for a used vehicle. He was so helpful and got me into a nice vehicle.

This is an excellent dealership that works hard to get you the best deal. They are the nicest people to work with.

Christina S was very knowledgeable of the Silverado I bought. She was very pleasant and efficient and made it a great buying experience. A shout out to Garrett sales manager and Cindy finance manager as well. Thanks Iron Trail Motors!

Amazing options for the truck we were loooking for. Kayla in sales was amazing and went well above and beyond and was so great to work with.

Purchased used 4 runner 6/2023 It took 1 week and many calls to get help with a shimmy. Arrived at service appointment and they didn’t have me on schedule. It took multiple calls to get an oil change appointment for 2 weeks away. At the appointment I didn’t get a free oil change offered at time of purchase, advised a$500 maintenance, and one brake was at 2. The oil leaked on my garage floor because the drain was loose. I complained on Monday, called back all week, asked for a call back on Friday. I didn’t get a call back from Brian until Friday after 6pm which is closing. I have owned 2 4Runners, 2 Sienna vans, and a Camry since 1991. I did all my service at Toyota dealerships in Burnsville, Bloomington, and Brainerd. I know what good Toyota service is. My experience at Iron Motors was not good. I will be driving to Duluth or Brainerd from Ely to find out if I even want to keep this 4 Runner.

After months of dodging warranty work the only way to obtain a response was through GM customer care. They informed for the first time, after 7 months of a limping transmission, that they wouldnt do the work and told me to go to a different dealership. Horrendous shop service and ham handed compliance tactics from the front end. They attempted to bully both my wife and I on the matter and are attempting to shuck responsibility now that we have persisted. Do not shop here. I will never again and will tell all others who will listen the same.

Logan and his team were AMAZING! They were patient and kind, helped me every step of the way. On my end there were bumps in the road but they made it work and I ended up with a vehicle! I couldn’t be happier with Iron Trail Motors.

Bought a used vehicle for 12000. The very next day... The transmission was shot, the power steering hose needed to be replaced, the battery had to be replaced, wheel bearings needed replacing, dangerous to drive on slippery roads, swerves right to left......and on and on. They told me I could trade it back in but I would have lost $10,000. All this happened the next day or 2 months.

I would definitely recommend working with Krista Powell at Iron Trail. She gave me a great offer when selling my used vehicle.

Absolute joke of a shop and support staff. My parents just bought a used truck (less than 90K miles) out of this dealership. not even 500 miles on it and the upper oil pan is leaking. The dealership denied it was leaking several times, giving them the run around for over a month. Finally admitted it was the oil pan, blamed my dad, and tried to charge $1000 to fix it with half the warranty other shops give. The truck is still not fixed. They should have checked the reviews before they went here. It will not happen again.